•  Perform critical and complex analysis to develop and maintain customer segmentation; from base segmentation to market segmentation,
• Support decision making processes with data-driven knowledge by delivering propensity models and ad-hoc analysis via analytical tools,
• Developing business KPI forecasting models via analytical tools,
• Responsible for segment deep-drive analysis to support/guide company organization to ensure data-driven decision making (via usage of analytics tools like Business Objects, MS Access, SPSS, SAS and KXEN),
• Responsible for preparing / updating monthly segment KPIs and segment transitions,
• Develop data mining models to identify churn risks and potential up/cross sell opportunities for customer retention&development and ensure data-driven decision making (via usage of analytics tools like Business Objects, MS Access, SPSS, SAS and KXEN),
• Responsible for the improvement of analytical capabilities and databases,
• Proactively develop customer knowledge,
• Developing business forecasting modeling via SAS Forecast Server and forecasting disconnection, port-out figures and activity levels to be used in company budgeting process and long-term planning.
  

• University graduate, MBA is a plus,
• Very good knowledge of analytical tools (Business Objects, SAS, SPSS, KXEN, etc..) ; as well as good understanding of database logic and simple coding via SQL,
• Good knowledge of telecom sector and minimum 3 years of experience in a similar role,
• Proficient with use of MS Office especially Excel / Powerpoint / Access,
• Excellent command of English,
• Good project management skills,
• Team work orientation and skilled in working with cross-functions,
• Male candidates must have completed their military services.

Grafton Recruitment, Türkiye İş Kurumu (İŞKUR) denetiminde 31.01.2006 tarihli 107 No'lu lisans sahibi özel istihdam bürosudur.